Terms of Service

The terms and conditions for using CountRights.

Last Updated: May 22, 2024

Welcome to CountRights. By accessing our website or engaging our bookkeeping, accounting, or data migration services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Scope of Services

CountRights provides virtual bookkeeping, bank reconciliation, financial reporting, payroll support, and accounting software migration services. We act as an independent contractor, not as your employee, partner, or fiduciary. We do not provide Certified Public Accountant (CPA) services, tax filing, or legal advice. You must retain a licensed CPA or tax attorney for tax preparation and filing.

2. Client Responsibilities

To perform our services accurately, you agree to provide timely and accurate information. This includes:

  • Providing secure access to bank statements, credit card statements, and accounting software.
  • Submitting receipts, invoices, and payroll records in a timely manner.
  • Notifying us of any major business changes (entity structure, new bank accounts, etc.).
  • Reviewing monthly financial reports for accuracy and reporting errors immediately.

3. Data Security & Confidentiality

We take your financial data seriously. We utilize bank-level encryption and read-only access protocols. However, you are solely responsible for maintaining the security of your own login credentials. We will never ask for your password directly. For details on how we handle your data, please review our Privacy Policy.

4. Fees and Billing

Our monthly bookkeeping services are billed on a flat-rate basis as outlined in your service agreement. Fees are billed monthly in advance. Software migration projects are billed as flat-fee projects. Unless otherwise stated, all fees are non-refundable. If you wish to cancel your monthly service, you must provide 30 days' written notice.

5. Limitation of Liability

CountRights shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, resulting from the use of our services. Our total liability for any claim arising from these Terms shall be limited to the amount of fees paid by you to CountRights in the three (3) months preceding the claim.

6. No Guarantee of IRS Outcome

While we strive to provide accurate bookkeeping to support your tax preparation, we make no guarantees regarding the outcome of any IRS audit, tax deduction, or loan application. Final tax liability is determined solely by the IRS and your CPA.

7. Termination

We reserve the right to terminate our services at any time if a client fails to pay fees, provides false information, or engages in illegal activity. Upon termination, we will provide you with a final export of your reconciled financial data.

8. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the new Terms.

9. Contact Us

If you have any questions about these Terms of Service, please contact us:

CountRights
Email: contact@countrights.com
Service Area: Serving businesses remotely across the US, UK, and globally.

Frequently Asked Questions

Common questions about our terms and conditions
Yes, we require a standard service agreement that outlines the scope of work, monthly fees, and responsibilities to ensure total transparency.
No, CountRights provides bookkeeping and accounting support, but we are not CPAs. We prepare your books perfectly so your CPA can file your taxes easily.
Upon termination, we provide you with a final export of your reconciled financial data. You retain full ownership of all your financial records.
We require a 30-day written notice for cancellation of any ongoing monthly bookkeeping services to ensure a smooth transition.
No, our flat-rate monthly fees are billed in advance and are non-refundable, as the work and resources are allocated for the entire month.
No, we provide accounting support, data migration, and bookkeeping services only. We do not provide legal, tax, or certified financial advice.
The client is responsible for providing timely and secure access to bank statements, credit card statements, and accounting software.
We utilize bank-level 256-bit SSL encryption, secure document portals, and read-only bank feeds to ensure your data is completely protected.
No, while we ensure your books are accurate and tax-ready, we cannot guarantee the outcome of any IRS audit or loan application. Final tax liability is determined by the IRS.
Yes, while we focus on US businesses, we serve clients globally, including the UK, and handle multi-currency transactions.

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